Privacy Policy
Last updated: August 2026
Introduction
Magic Clean Singapore (“we”, “us”) respects your privacy and is committed to protecting your personal data in line with the Singapore Personal Data Protection Act (PDPA). This policy explains what we collect, why, and how we use it.
Information We Collect
We collect information you provide directly — through our contact and booking forms (name, phone number, email, service requested, message and any photo you upload), as well as details when you call or message us on WhatsApp. We may also collect analytics and usage data about how you use this website.
How We Use Your Information
We use your information to respond to enquiries, provide quotes, schedule and perform cleaning services, communicate with you about bookings, and improve our services and website.
Contact Forms, Phone and WhatsApp
When you contact us by form, phone or WhatsApp, we use the details you share solely to handle your request and provide our service. We do not use your contact details for marketing without your consent.
Uploaded Images
Photos you upload (for example, of a sofa or carpet) are used only to assess the item and provide a quote. You should avoid uploading images containing personal or sensitive information beyond what is needed for the service.
Analytics and Cookies
We may use analytics tools (such as Google Analytics) and cookies to understand website usage. You can manage your cookie preferences via the Cookie Settings link in the footer.
Advertising Technologies
If we run advertising (such as Google Ads or Meta), we may use tracking technologies to measure campaign performance. Marketing tracking is only activated with your consent where required.
Third-Party Providers
We use trusted service providers (for example, analytics, email and hosting) to operate our website. They process data on our behalf and only in line with our instructions.
Data Retention
We retain personal data only as long as necessary for the purposes described here or as required by law.
Security
We take reasonable measures to protect your personal data against unauthorised access, loss or misuse.
Access and Correction
You may request access to or correction of your personal data, or withdraw consent, by contacting us using the details below.
Contact
For any privacy-related questions or requests, please contact us using the details on our Contact page.
This policy is provided as a starting point and should be reviewed by a legal professional before launch.